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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 2 25 694
Neutral (3) 0 0 25
Negative (1 or 2) 3 4 25
Total Reviews 5 29 744
Avg Rating 2.5 Star Review
2.60
4.5 Star Review
4.45
4.5 Star Review
4.58
Address: 13819 W. National Avenue
New Berlin, WI 53151 - US
Website: http://www.interstatemusic.com
Business Hours: 24hrs/day - 7 days/week
Sales Phone: 800-IN-A-BAND
Service Phone: 877-213-2580
Sales Email: sales@interstatemusic.com
Cust Service Email: customerservice@interstatemusic.com

Cascio Interstate Music

http://www.interstatemusic.com

With PriceGrabber Since 02/06/2007


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Date Reviewed: 01/29/2012
cglinker from unknown
Member Since:
01/26/2012

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Reviews
My order was for 4 camcorders using promo code for 5%off & Mrrebate for 4%off. 4 days later, called to get an update & learned they could not use my CC due to a 'security reason'& asked for my Paypal payment.I called my CC issuer & found nothing wrong w/ the transaction & the amount was indeed authorized. I'm lost, telling them about my call w/ CC issuer, & got a reply from a 'Call Center Manager'saying the amount was authorized but not charged, & I should complete the order thru email instruction saying to use Paypal'Send Money'. Called up Paypal to ask it sounds OK. Paypal alerted a business should send an invoice or request money. I would have a hard time retrieving the money should I do it the way this company asked. I insisted on Paypal's way. The manager re-sent me the instruction pressing for 'send money'.Two hrs later, manager canceled my order. Another surprise-they canceled my other separate order placed w/ Paypal, saying items out of stock. I'll never shop with them again. Overall Rating
1 Star Review
 
Date Reviewed: 01/09/2012
cavan from unknown
Member Since:
01/09/2012

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Reviews
Bad experience. Will never use again. Bought blu-ray player for Christmas. Several days after Christmas looked at box and realized it was not wi-fi. I need wi-fi. Tried exchanging it and merchant said no returns/exchanges after 14 days. At Christmas time this is unacceptable. What store doesn't return new unused products after 14 days at Christmas time. Stay away from this merchant. I'm going back to Amazon. Overall Rating
1 Star Review
 
Date Reviewed: 12/23/2011
pharisjoe from unknown
Member Since:
12/07/2011

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Reviews
easy to use and less expensive than other sites. Overall Rating
4 Star Review
 
Date Reviewed: 12/14/2011
tplayer423 from unknown
Member Since:
11/28/2011

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Reviews
Love this company Overall Rating
5 Star Review
 
Date Reviewed: 12/07/2011
epw1678 from unknown
Member Since:
12/07/2011

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Reviews
Ordered a product with expedient 1 day shipping. It took over 2 business days for the order to arrive. Since I did not get it when needed and I paid a larger price from 2 to 1-day shipping, I asked that this difference could be refunded. They said they could not help me. After 2 response e-mails to them, I have not heard back. It's been over two weeks since I last contacted them. Overall Rating
2 Star Review
 
Date Reviewed: 09/07/2011
sandranelson86 from unknown
Member Since:
08/22/2011

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Reviews
Expect my instrument tomorrow, I have high expectations... Very happy customer!!!!! Overall Rating
5 Star Review
 
Date Reviewed: 09/05/2011
kashioka from unknown
Member Since:
08/19/2011

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Reviews
When click cart button, it goes to confirmation window, which I feel extra. But, the rest, it works as I expect. I feel good. Overall Rating
5 Star Review
 
Date Reviewed: 09/05/2011
Alanarnold from unknown
Member Since:
08/20/2011

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Reviews
Always a pleasure.... Good selection of musical equipment, and fair prices. Overall Rating
5 Star Review
 
Date Reviewed: 09/05/2011
ric.sauceda from unknown
Member Since:
08/20/2011

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Reviews
Great experience with this site. Search engine was very good, found what I needed immediately. Overall Rating
5 Star Review
 
Date Reviewed: 09/01/2011
aubin4ever from unknown
Member Since:
08/16/2011

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Reviews
great buying Overall Rating
5 Star Review
 
Date Reviewed: 09/01/2011
jrcanales44 from unknown
Member Since:
08/16/2011

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Reviews
good seller Overall Rating
5 Star Review
 
Date Reviewed: 08/31/2011
mikehayes47 from unknown
Member Since:
08/15/2011

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Reviews
Easy to find products, easy to order.... Overall Rating
5 Star Review
 
Date Reviewed: 08/31/2011
douglasb513 from unknown
Member Since:
08/15/2011

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Reviews
I dont have anything bad to say about this company. I have been treated very well by them. I would reccomend them to others if needed Overall Rating
5 Star Review
 
Date Reviewed: 08/30/2011
espinosa6567 from unknown
Member Since:
08/13/2011

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Reviews
I love the prices and also the free shipping, and also the having alot of selections of what I wanted to purchase. Overall Rating
5 Star Review
 
Date Reviewed: 08/30/2011
dbyles from unknown
Member Since:
08/13/2011

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Reviews
Have purchased from this vendor numerous times....always satisfied. Overall Rating
5 Star Review
 
Date Reviewed: 08/30/2011
playthesax1 from unknown
Member Since:
08/14/2011

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Reviews
I am a returning customer and I will be back Thank you!!! Overall Rating
5 Star Review
 
Date Reviewed: 08/29/2011
aloesel from unknown
Member Since:
08/12/2011

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Reviews
They always give me good service. Overall Rating
5 Star Review
 
Date Reviewed: 08/29/2011
snickersmom from unknown
Member Since:
08/12/2011

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Reviews
So far so good. I look forward to receiving my order. Overall Rating
5 Star Review
 
Date Reviewed: 08/26/2011
bltrittin from unknown
Member Since:
04/16/2007

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Reviews
Do not like that the school order disclosure is not more up front; it is deceiving. I lost hundreds of dollars by ordering online and not by phone!?! Is not fair and I will not continue to use this company. Overall Rating
2 Star Review
 
Date Reviewed: 08/26/2011
cingersoll from unknown
Member Since:
08/10/2011

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Reviews
Very easy website to use - would be nice to know estimated delivery with standard shipping Overall Rating
5 Star Review
 
Date Reviewed: 08/26/2011
pasbrig from unknown
Member Since:
08/10/2011

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Reviews
It has always been a great experience Overall Rating
5 Star Review
 
Date Reviewed: 08/21/2011
bltsax from unknown
Member Since:
08/12/2011

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Reviews
The shipping address needs to have a business name field. Also multiple shipping addresses for business and home is needed. Overall Rating
5 Star Review
 
Date Reviewed: 08/21/2011
jimjet1960 from unknown
Member Since:
08/05/2011

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Reviews
User friendly website. Let's see how long it takes to arrive. Overall Rating
5 Star Review
 
Date Reviewed: 08/19/2011
tolenal2 from unknown
Member Since:
05/29/2006

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Reviews
Great Price for Roland R-05 Overall Rating
5 Star Review
 
Date Reviewed: 08/17/2011
rkrizov from unknown
Member Since:
08/01/2011

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Reviews
easy, user-friendly website Overall Rating
4 Star Review
 
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