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Past 3 Months Past 6 Months All-time
Positive (4 or 5) 0 0 520
Neutral (3) 0 0 28
Negative (1 or 2) 0 0 76
Total Reviews 0 0 624
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Not Rated
4 Star Review
4.20
Address: 738 E, Dundee Rd. # 351
Palatine , IL 60074 - US
Website: http://www.pcprogress.com
Business Hours: M-F 9-6
Sales Phone: 888-PC PROGRESS
Service Phone: 888-PC PROGRESS
Sales Email: pricegrabber@pcprogress.com
Cust Service Email: pricegrabber@pcprogress.com

PC Progress

http://www.pcprogress.com

With PriceGrabber Since 10/10/2001


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Date Reviewed: 04/19/2011
gameman1 from unknown
Member Since:
04/19/2011

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Ordering was easy, if products is as good, L will be a repeat customer. Overall Rating
5 Star Review
 
Date Reviewed: 03/15/2011
kathie.meinzer from unknown
Member Since:
03/15/2011

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easy to use. quick to use Overall Rating
5 Star Review
 
Date Reviewed: 02/28/2011
vborro6008 from unknown
Member Since:
02/12/2011

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Ordering was n easy process Overall Rating
5 Star Review
 
Date Reviewed: 12/10/2010
shawn.einzinger from unknown
Member Since:
01/02/2006

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Fast and easy! Overall Rating
5 Star Review
 
Date Reviewed: 11/21/2010
BrandonBarnes from NC
Member Since:
11/21/2010

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Ordered 2 gig RAM kit from this company from ad on Price Watch dot com. It was, at the time advertised, not marked as ECC registered RAM (they have since fixed this deception). I obtained an RMA. Sent it back. They claim to have never received the return merchandise that i sent back to 225 Stanley Street, Elk Grove Village, IL 60007. So, I am out $44 and out the RAM that I could sell to another party for any amount to recoup my loss. I saw some of the negative reviews of this company, and dismissed them as flukes. I should have listened. I will never do business with this company again. If you have the opportunity to do business with this company, I would strongly advise AGAINST it. There's just something special about the feeling you have when you wake up in the morning knowing you have been completely screwed. PC Progress will, more than likely, leave you with that feeling. Overall Rating
1 Star Review
 
Date Reviewed: 07/27/2010
dixondug from TX
Member Since:
07/19/2010

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These people are thieves. First they will sell you used merchandise, if you return it, they keep your money, period. Stay away from them. They are AKA Spartan Tech. Overall Rating
1 Star Review
 
Date Reviewed: 07/23/2010
ninja_pingpow2010 from IL
Member Since:
07/23/2010

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PCProgress is the best. Fast, timely, exceptional customer service. Overall Rating
5 Star Review
 
Date Reviewed: 06/12/2010
schmidt21 from unknown
Member Since:
08/15/2005

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Reviews
Excellent ordering experience. Awaiting delivery. Overall Rating
5 Star Review
 
Date Reviewed: 06/01/2010
Cptnjax from MT
Member Since:
01/17/2007

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Reviews
2nd time i used PC Progress. was very please last time, and I came back for more! Very fair prices! Overall Rating
5 Star Review
 
Date Reviewed: 05/26/2010
madanthony73 from unknown
Member Since:
05/10/2010

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Found what I was looking for at a reasonable price Overall Rating
4 Star Review
 
Date Reviewed: 05/06/2010
m_casselman from IL
Member Since:
06/24/2005

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Reviews
Good site, clear explanation of goods and policies. If they deliver as anticipated I would return and recommend. Overall Rating
5 Star Review
 
Date Reviewed: 02/02/2010
jmbeckos from CA
Member Since:
06/14/2003

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Horrible, Horrible Horrible customer service!!!! I bought ram that was deceptive in its description and they wanted to charge a $9 restocking fee on a $39 purchase!!! I pointed out their error to the customer service and the argued and lied to me for an hour on the phone. NEVER PURCHASE FROM THIS F"ED UP COMPANY!!!! LIE'S, DECEPTIVE A$$ HOLES!!!!! Overall Rating
1 Star Review
 
Date Reviewed: 01/11/2010
Wolfgane from NC
Member Since:
01/11/2010

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(Edited January 13th by Wolfgane)  I placed an order on the 4th, I wont trash talk the company other then to say there has been alot of confusion on both sides since this order was placed, I feel like i could of been told the items where not instock when placing order, I also feel if the items where not in stock the website should have been corrected. I was charged for the items they did not have, and i am currently still waiting on a refund from the 8th. the other item i have ordered finally shipped today.I honestly have to say i am hoping everything works out with my order, but very doubtful i will do buisness here again. Overall Rating
2 Star Review
 
Date Reviewed: 11/17/2009
shhale5 from unknown
Member Since:
05/14/2008

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Very handy souce Overall Rating
5 Star Review
 
Date Reviewed: 09/21/2009
Sinbad9939 from NV
Member Since:
09/21/2009

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Reviews
DO NOT BUY from these guys. They took my order for products they supposedly had in stock and then disappeared. After 20 minutes wait on the phone a week later they have no idea what's going on and finally say that what they said they have in stock is now "still backordered." Saying they had it in stock when they didn't is flat out fraud. No excuse for such lousy service, not with so many other merchants on Internet who tell the truth about what they have in stock and what they don't. Overall Rating
1 Star Review
 
Date Reviewed: 07/25/2009
wiiboy11 from unknown
Member Since:
07/25/2009

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Reviews
I ordered a processor from their website over 2 weeks ago. After i placed my order, i never heard anything from them again, besides the email confirming that i made the order. A few days ago i ended up having to call them. The customer service was decent. After talking to him, we came to the solution that the shipment would now be sent out very soon. 2 days later, i still hadnt recieved any shipment notification, which the customer service clearly said i would get. Sooo... i called them again. This time, the people their said there were " stock issues" and that it would now be sent and dropped off by the end of the same week, and i would now recieve a shipment notification very soon. Wellllll its the weekend now :). Not only have i not gotten my processor, my part hasnt even been shipped out yet. I already sent an email yesterday to their support asking to have this resolved, or a full refund.Dont buy from here unless u want ur order screwed up and have nobody ever tell you anything. Overall Rating
1 Star Review
 
Date Reviewed: 02/09/2009
cyberdude1 from unknown
Member Since:
01/24/2009

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Good and Plenty Overall Rating
5 Star Review
 
Date Reviewed: 01/27/2009
carlosdesigns from unknown
Member Since:
02/08/2007

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Reviews
This Seller is a Thief They Take to Long to do a Refund you have Chase after them for your Refund & they kept $9.00 of 40.89 dollars which is 22% Percent Restock Fee instead of 15% percent Even If the Item is Defective. The Hard Drive they sold me was DOA & Scratched the Site send nothing about it being Refurbished............PC PROGRESS Policy: "All returns for store credit or refund may include a fifteen percent (15%) restocking fee of the original purchase price or $9 restocking fee, whichever restocking fee is greater. If the current market price is lower than the original price, the store credit or refund may include a fifteen percent (15%) restocking fee of the current market price or $9 restocking fee, whichever restocking fee is greater." Overall Rating
1 Star Review
 
Date Reviewed: 11/11/2008
wasteofpixels from CA
Member Since:
11/11/2008

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Reviews
DO NOT DO BUSINESS WITH THIS COMPANY!! When they shipped me the wrong product, they decided I needed an upgrade to a name brand product instead of the generic RAM I ordered when I returned it, the price difference was large, they charged my credit card without permission, without notifying me, even to this day. when I contacted the manager, who in fact was the owner, he said I told someone on the phone thats what I wanted and in an email I stated I wanted a brand name product, when i asked him where that statement was, they said we consider this matter closed. He refused to even explain to me how they came to their decision they caused me to overdraft my bank account and i had to pay that fee, as well as there 15% restocking fee, as i returned their product. Not to mention I paid for the shipping for their mistake the owner (Jim) is rude, and a crook. buy elsewhere! You have been warned Overall Rating
1 Star Review
 
Date Reviewed: 10/29/2008
mro1818 from unknown
Member Since:
03/31/2006

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i love the prices here Overall Rating
5 Star Review
 
Date Reviewed: 08/18/2008
gghhoosstt from unknown
Member Since:
09/04/2005

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painless and easy Overall Rating
5 Star Review
 
Date Reviewed: 08/11/2008
larsalthof from unknown
Member Since:
06/14/2007

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Reviews
So far this was a great experience. I came here for a RAM stick that I found on Pricegrabber, and PC Progress adviced me that there was a significant risk that it would not work with my mother board. Then they offered me an alternative that is more likely to work. I appreciate service like that. I did turn out that it does not work with my motherboard, but I blame that on myself for not doing my research Overall Rating
4 Star Review
 
Date Reviewed: 08/06/2008
eperea from unknown
Member Since:
02/27/2006

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Just placed the order, but so far so good. Overall Rating
5 Star Review
 
Date Reviewed: 08/02/2008
ericyao from CT
Member Since:
05/17/2007

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Reviews
good service Overall Rating
5 Star Review
 
Date Reviewed: 08/01/2008
Chumpy68 from MN
Member Since:
08/01/2008

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Reviews
Great price and the items worked perfectly. Carefully packaged items were higher quality than I expected. Free shipping was great as I am a low budget builder. Thought I was suppose to get a ship confirmation e-mail so I got a little nervous when several days past and I hadn't seen anything. When I e-mailed customer service they responded promply. Overall Rating
4 Star Review
 
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